SERVICENOW DEVELOPMENT AND ADMINISTRATION TRAINING:

About Course :

ServiceNow is a leading provider of cloud-based services that automate enterprise IToperations. They focus on transforming enterprise IT by automating and standardizing business processes, transforming IT's relationship to its customers, and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs, and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirementsThis course gives candidates a combination of instructor-led lecture and hands-on experience implementing ServieNow cloud-based ITSM platform. ServieNow training course covers the underlying architecture, technical components, implementation planning considerations, and implementation tasks essential for a ServieNow ITSM implementation project. Along with implementation tasks and details, this course provides a detailed overview of ServieNow mandatory dependencies, enabling candidates to understand the entire scope of a ServieNow ITSM implementation project. Through lecture, demonstrations, hands-on exercises, team activities, and classroom discussions, candidates gain an understanding of the scope of a ServieNow ITSM implementation project, including: implementation tasks, ITIL/ ITSM processes, configuring the UI and out-of-box applications, setting up Self-Service, managing Service Catalog, managing Tickets (Request, Incidents, Change and Problem) along with Knowledge Base, setting up and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, using workflow, reports, BSM (Business Service Map) and email notifications, integrating with legacy systems, LDAP and external web-services, and running Mid server (Discovery.)

For more information on ServiceNow Training course, you are requested to contact the given numbers in the website.